Refund Policy

Effective August 21, 2026. If the report wasn’t worth it, you get your money back. That’s the whole policy — the rest is detail.

The guarantee

Every $89 report carries a 100% money-back guarantee for 30 days from purchase. You don’t have to prove anything, justify anything, or explain what went wrong. If you want a refund, you get one.

How to ask

Use the refund link at the bottom of your report. It asks three short questions and then refunds you immediately — no waiting on us to read anything, no back-and-forth, no approval step.

Two different clocks, and it’s worth separating them: the refund is issued immediately, and we email you a confirmation with the amount. Posting it to your statement takes five to ten business days — that part is your bank’s timeline, not ours, and it’s the same on every card. So the money is already on its way before it looks like anything happened.

Prefer to just write to a person? Email support@gradeyourlisting.com from the address you bought with. One sentence is plenty.

You keep the report

We don’t revoke access when we refund you. Your link keeps working and the copy stays yours. Taking back a report we already delivered wouldn’t undo anything — you’ve already read it — and holding it hostage would just be a worse way to part company.

If we can’t deliver

Sometimes a listing can’t be read — it’s private, paused, removed, or the platform blocks us at that moment. If you paid and we genuinely cannot produce your report, we refund you without being asked. You should never have to chase us for that one.

Please write to us before disputing

If something’s wrong, emailing us is faster than filing a card dispute — usually a day instead of several weeks — and you’ll get the same outcome. We would much rather refund you directly and hear why. The reason is selfish as well as friendly: knowing what disappointed you is how the product gets better.

Contact

support@gradeyourlisting.com